ABOUT US:

We are a small shop located a few blocks from Capilano Mall in North Vancouver. We specialize in iPhone repairs and offer the highest quality parts you will find at the best price. We have over 8 years of experience repairing iPhones. We provide a personalized one on one experience that is quick and effective to repair your iPhone and have it back up and running in a timely manner. We offer up to a 180 day (6 month) warranty on our repair parts.

SERVICES:

We specialize in screen repair and a variety of other repairs for iPhone models. We offer different screen options and have the highest quality parts available to suit your needs. Our goal is to give our customers the most options and make the whole repair process very transparent.

OUR CURRENT REPAIR PRICES:

All Screen Repairs Come With A Free Tempered Screen Protector. (A $14.99 Value)





iPhone 5 Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $49.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $74.99
Battery Replacement $49.99
Other Repairs Required?Call To Ask For Price.
iPhone 5C Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $54.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $74.99
Battery Replacement $49.99
Other Repairs Required?Call To Ask For Price.
iPhone 5S Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $59.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $89.99
Battery Replacement $49.99
Other Repairs Required?Call To Ask For Price.
iPhone SE Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $69.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $99.99
Battery Replacement $54.99
Other Repairs Required?Call To Ask For Price.
iPhone 6 Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $69.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $99.99
Battery Replacement $59.99
Other Repairs Required?Call To Ask For Price.
iPhone 6 Plus Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $79.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $129.99
Battery Replacement $64.99
Other Repairs Required?Call To Ask For Price.
iPhone 6S Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $89.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $129.99
Battery Replacement $64.99
Other Repairs Required?Call To Ask For Price.
iPhone 6S Plus Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * $99.99
Cracked/Broken Screen Repair (Premium Quality Screen) ** $149.99
Battery Replacement $69.99
Other Repairs Required?Call To Ask For Price.
iPhone 7 Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * Call To Ask For Price.
Cracked/Broken Screen Repair (Premium Quality Screen) ** Call To Ask For Price.
Battery Replacement Call To Ask For Price.
Other Repairs Required?Call To Ask For Price.
iPhone 7 Plus Repair Prices:
Cracked/Broken Screen Repair (Standard Quality Screen) * Call To Ask For Price.
Cracked/Broken Screen Repair (Premium Quality Screen) ** Call To Ask For Price.
Battery Replacement Call To Ask For Price.
Other Repairs Required?Call To Ask For Price.
* These are our standard replacement screens we use. Each one tested one by one to be sure they are fully functional. We stand behind these screens and most of our customers choose these screens for their repairs and are extremely happy with them. These are high quality and a great value option for those want a quality screen but don't want to pay the higher cost for original apple parts. These screens have a 90 day warranty.

** These are our premium quality screens with LG or original display panels in them. They are best quality screens on the market. Some people like original quality and that's why we offer these screens. These screens come with a longer 180 day warranty.

OUR LOCATION:

Located at Unit #10 - 728 14th St. W North Vancouver, B.C.




HOW TO BOOK AN APPOINTMENT:

Please Note: All repairs are currently done by appointment only. Our Repair hours currently are 5:30PM to 7:30PM Monday to Friday and 12PM-4PM Saturday and Sunday.

1. You can Call or Text 778-317-5139 or fill in the form down below and provide us details about what exactly is wrong with your phone.

2. We will respond the same way you contacted us (either via call, text, or through email) and then find a time that works best for you to come in and get your phone repaired.

3. Confirmation for appointment will be sent to you. If you need to change the time or cannot show up that day please contact us to either reshedule or cancel your apppointment.

4. Show up for your repair appointment at the time you requested and we'll check over your phone and begin to repair it. Most repairs can be done same day, however if a repair requires a longer time to fix we offer free loaner phone if needed so you have zero downtime.

Before you book an appointment be sure to backup your device to either your a Computer or your iCloud account. It is The Device MD's goal always to fix your device and have it back and running 100%. In some very "rare" circumstances it may be necessary to reset your phone to complete a repair and some or all data could be lost. For this reason we are not responsible for any personal data on phone during repair. If you need to learn how to backup your phone please click here for a step by step guide.

Fill out the following details for an appointment and we will get back to you as soon as possible.




FREQUANTLY ASKED QUESTIONS:

Q: HOW LONG DO MOST REPAIRS TAKE?

A: MOST REPAIRS TAKE ABOUT 30-60 MINUTES DEPENDING ON THE MODEL OF THE PHONE. IN SOME CIRCUMSTANCES REPAIRS CAN TAKE LONGER IF WE HAVE TO DO A MORE IN DEPTH REPAIR. WE OFFER A LOANER PHONE IN THESE SITUATIONS SO YOU HAVE NO DOWNTIME AND OFFER FLEXIBLE PICKUP AND DROPOFF OPTIONS.

Q: WHY ARE YOUR REPAIR HOURS LIMITED?

A: WE OFFER OUR REPAIRS TO THE PUBLIC FROM 5:30PM TO 7:30PM MONDAY TO FRIDAY AND WEEKENDS 12-4PM. WE HAVE OTHER OBLIGATIONS AS A REPAIR CONTRACTOR WITH SEVERAL OTHER BUSINESSES LOCALLY AND ACROSS CANADA AND CAN ONLY COMMIT TO REPAIRING PHONES FOR THE PUBLIC DURING THESE HOURS CURRENTLY. WE FIND MOST PEOPLE COME AFTER WORK OR DINNER AND GET THEIR PHONES FIXED AND IT HAS WORKED QUITE WELL FOR THEM. ALSO IF WEEKDAYS DON'T WORK FOR YOUR COMMITMENTS THEN WE HAVE WEEKENDS WHICH ARE A BIT MORE FLEXIABLE.

Q: DO YOU FIX ANY OTHER MODELS OF PHONE BESIDES IPHONE?

A: CURRENTLY WE ONLY FIX APPLE IPHONES. WE SOON WILL BE OFFERING MORE REPAIRS ON OTHER APPLE PRODUCTS SUCH AS IPADS AND MAC COMPUTERS. FOR THE LATEST INFORMTION FEEL FREE TO CONTACT US.

Q: DO YOU FIX WATER DAMAGED DEVICES?

A: NO, WE DO NOT FIX WATER DAMAGED DEVICES. WE USED TO OFFER THESE REPAIRS BUT FOUND THAT WITH WATER DAMAGE USUALLY MORE THEN ONE AREA OF THE PHONE IS AFFECTED AND THIS CAUSES ISSUES MONTHS LATER WITH SOME DEVICES AND IT IS IMPOSSIBLE TO WARRANTY SUCH REPAIRS. IF YOUR PHONE HAS BEEN WATER DAMAGED WE ARE WILLING TO OFFER OPTIONS FOR DATA RECOVERY OR WORK WITH YOU TO GET A OUT OF WARRANTY REPLACEMENT PHONE.

Q: WHAT IS THE DIFFERENCE BETWEEN STANDARD QUALITY SCREENS AND PREMIUM SCREENS?

A: WE OFFER 2 DIFFERENT TYPES OF SCREENS FOR REPAIR:

1ST OPTION IS OUR STANDARD QUALITY SCREENS THAT HAVE A AFTERMARKET LCD BUT ARE BUILT TO THE SAME STANDARDS AS APPLE SCREENS BY HAVING AN ORIGINAL BACKLIGHT AND SIMILAR COMPONENTS. THESE SCREENS ARE A COST EFFECTIVE OPTION IF YOU DO NOT WANT TO SPEND A LOT OF MONEY ON A SCREEN REPAIR.

2ND OPTION IS PREMIUM QUALITY SCREENS WE OFFER WHICH HAVE LG DISPLAY PANELS OR ORIGINAL APPLE PANELS IN THEM. THESE REPLACEMENT SCREENS ARE AS GOOD AS YOU CAN FIND IN ANY REPAIR SHOP IN THE INDUSTRY. THEY ARE AS CLOSE TO APPLE ORIGINAL SCREENS AS YOU CAN GET, THIS BEING THE REASON THEY ARE THE MOST EXPENSIVE. SOME PEOPLE JUST LIKE EVERYTHING PREMIUM AND ORIGINAL AND THAT'S WHY WE OFFER THESE SCREENS.